How do I get the most sales from your cards? We recommend using these three steps below to drive your sales:

1) Location:  Ensure your display spinner is at the front entrance of your store. This will maximise sales and bring customers into your store.

2) Presentation: Keep your display spinner looking full at all times. Empty pockets are lost sales opportunities. Make sure your display spinner is tidy. Display your cards in categories e.g. Children/Flowers/ Animal/Special Occasions

3) Ordering: If you have empty pockets, it’s time to place an order!

How do I display the Magnolia Gift Bags?
There are many different ways you can display our Magnolia Gift Bags. Some of these include using shelving, wall hooks or slat wall hangers to hang the bags. We have recently introduced our Gift Bag Spinners that have been a hit! If this is something that may interested you, please contact our Head Office.

How do I know that my order is being processed?
An order confirmation will be emailed when your order is received into our system. Stock will be delivered within 1-5 business days depending on your store location.

I’ve realised that I ordered the wrong product. Can I change my order?
Provided your order has not been already packed or shipped, an order can be readily modified by contacting our Customer Service Team on (02) 9987 2244 during business hours.

Can I add a product to my order after I have submitted my order?
We will gladly add a product for you, provided your order has not yet been prepared for shipment. Just contact our Customer Service Team on (02) 9987 2244 during business hours.

What is the minimum order?
One of the ways we can keep our prices low is by imposing a minimum order. The minimum order when ordering is $400.  Don’t forget to check out all of our products, including our Australian made soap and hand creams, gift bags and wrapping paper!

What are your freight charges?
Freight charges vary depending on the weight for the items you have chosen and your postcode. We continually negotiate for better freight deals with our carriers on your behalf.

How can I attach a purchase order number and/message with my order?
Just prior to check-out, all messages (including your purchase order number) can be entered in a dialog box – and will be seen by our Customer Service Team prior to processing your order.

What are your payment options for online orders?
We accept payments by credit card (Visa or Mastercard), EFT or on account. Please note that credit card payments with order of product do not attract any surcharge. Payment options for Cards Only approved account holders are printed on each invoice.

How do I display the cards and wrap?
A range of extremely space efficient, purpose designed display are available to our authorised retailers to maximise the return on your investment. When fully stocked, it’s a great enticement to draw customers into your store. Please see below for more information about our display spinners.